St. Marys Heating & Cooling ("we," "us," or "our"): we built this website to make requesting home comfort services simple, and that starts with being clear about your data. The sections below outline what personal information this site collects, why we collect it, how it is protected, and the choices available to you.
Details You Provide
The quote request form on this site asks for the details we need to help you: your name, phone number, email address, the property or service address, and a short description of the work you have in mind. You supply this information voluntarily, and we only receive what you choose to type in.
Ways Your Information Is Used
Think of your information as the working file for your request. It travels only along the path of the job: answering your initial message, producing a written estimate, scheduling the appointment, completing the service, and closing the loop with any follow-up communication the situation calls for.
Keeping Your Information Secure
Security here means steady, everyday care rather than grand promises. Access to customer information is restricted to staff who need it for their work, records are kept only as long as they serve a legitimate business or legal purpose, and no personal information is ever sold or rented to anyone.
How Cookies Work Here
To deliver a dependable browsing experience, this site may set a small number of cookies. These are used to keep features stable, understand which pages receive attention, and improve what we publish over time. None of this requires sensitive personal data, and standard browser controls remain fully available to you for managing or removing cookies.
Analytics and Your Privacy
Site improvement starts with listening, and analytics is how a website listens. We rely on privacy-friendly tools that report overall patterns, such as traffic levels and popular content, without building profiles of individual people. You are a visitor to us, not a data point to be tracked across the internet.
Your Privacy Choices
Control over your personal information stays with you. You may ask us to access it, update details that have changed, erase your file, or stop using your contact information for follow-ups. Reach out at any time through the channels listed below, and allow us a reasonable period to complete your request.
Contact Us
Questions about this policy, or about the personal information we hold on your behalf, are always welcome. Our team responds to every request for details, corrections, or deletion, and you can reach us directly through the contact information listed below:
St. Marys Heating & Cooling
Email: contact@stmarysheatingcooling.ca
St. Marys, ON